Being a reputed business house ,as Panjarat online takes pride in its product and the
quality of its service to you.

We take all precautionary measures to appropriately pack all jewellery  products ,for safe secure
deliveries ,still there is a very remote possibility of something not going as per plan .

But if at all it happens , you need not worry .

we can entertain return /exchange of goods provided the following criteria are met :-

1)Goods are damaged in transit and are delivered

2)Delivery of wrong items

3)Defective products/manufacturing defect

Procedure to to return any of the shipped items.

Please mail us at mentioning Item description, invoice details,order id
nature of the problem faced and contact details.

On receiving an approval from our side, you have to send back the item to our firm on
the address

11/92,motilal nagar no 1,near MN school ,

goregaon west ,Mumbai 400104

Tel - 9820723143

Pls note If a customer ships back to us without getting approval from our end , he/she
may not receive a refund or exchange ,strictly

Please ensure that you ship the product back to PANJARAT via a reputed delivery
service that enables you to track and trace the product from the moment it leaves your
address to its arrival at the PANJARAT address.

WE cannot accept responsibility / liability for the loss/damage of packages or products
due to mislabeling or inadequate packing , which have been sent back to us by a
Customer for exchange purpose ,

Items must be returned in new & unused condition. If we feel that they have been used/
worn /soiled /mishandled etc then we have every right to reject the exchange plea.

Request for return/ replacement /exchange of the products shall be entertained only
within 2 days from the date of delivery of the product

Please note we do not offer cash refund , returned item will be replaced with the same piece( if  any issue with size etc ) ,if not
in stock then a voucher for alternate purchase can be provided for the same value  which can be utilised at any time .

Item returned without authorization and informing us will not be accepted and no
replacements will be offered for them .

Besides any other reason other than those mentioned above , we shall NOT provide
any kind replacement/refund /exchange/ credit voucher.



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